Setup channels and chat

Chatting in Cosmos:

Cosmos replaces Slack with channels, conversation chats and DMs. You can send messages, emojis, files and embed documents. New updates are regularly shipped to improve the chat experience. We’ll soon be bringing chat to our mobile applications, so stay tuned.

If you want to share your feedback on chat - head to https://cosmos.canny.io/feature-requests


Add Chat channels:

  • Enter your space and click on “+” icon beside the channels

  • Give a name to your chat channel

  • You can either add current members of the space to the channel, add specific people or toggle to add anyone who joins your space as a member.

Note: Channels aren’t accessible to guests of the space; this is to safeguard your internal information from external guests.


Conversation Chat:

Group chats between people present in a conversation, both members and guests. You can find the chat button in your call toolbar, and if you join a new conversation you’ll get automatically added to that chat group.

Once you have finished the discussion and moved away, you can still access the history from the “conversation chats” option under Channels.


Direct Messages:

Everyone in the space can send direct messages to both members and guests.

Known improvement: Currently, if a guest goes offline, their direct messages to other members are hidden right now. This is a UI issue. We’ll resolve it soon.


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